Returns Policy

We want you to love your jewelry. If you’re not completely satisfied, you can return your order within 30 days of delivery.


Eligibility

 

  • Items must be unused, in original condition, and in original packaging

  • Return must be initiated within 30 days of receiving your order

 


Non-Returnable Items

 

  • Custom or personalised items

  • Gift cards

  • Sale or clearance items (if marked non-returnable)

 


How to Return

Email us at support@jewelryluxurydeals.com with your order number and reason for return. We’ll provide return instructions.


Refunds

Once we receive and inspect the item, refunds are issued to the original payment method within 5–10 business days.


Return Shipping

Return shipping costs are the buyer’s responsibility unless the item was faulty or incorrect.