Returns Policy
We want you to love your jewelry. If you’re not completely satisfied, you can return your order within 30 days of delivery.
Eligibility
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Items must be unused, in original condition, and in original packaging
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Return must be initiated within 30 days of receiving your order
Non-Returnable Items
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Custom or personalised items
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Gift cards
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Sale or clearance items (if marked non-returnable)
How to Return
Email us at support@jewelryluxurydeals.com with your order number and reason for return. We’ll provide return instructions.
Refunds
Once we receive and inspect the item, refunds are issued to the original payment method within 5–10 business days.
Return Shipping
Return shipping costs are the buyer’s responsibility unless the item was faulty or incorrect.